DeKalb County Watershed Management owns and operates Brookhaven's water and sewer systems, so homes here don't depend on a private well pump, and we found no official statement on wells. When water goes weak, the cause is usually a regulator, older pipe or a leak on your own line, and a plumber can track it down. Call the number on this page to be connected with a local plumber in Brookhaven.
Could a pump be the problem at my Brookhaven house?
Very unlikely. DeKalb owns the city's potable water and sanitary sewer systems, including mains, service laterals, valves, hydrants and meters, and the City of Brookhaven itself cannot maintain, repair or replace them. Water arrives at your meter already under pressure from the county system, which draws from the Chattahoochee upstream of Atlanta and treats it at the Scott Candler plant. Unless you've got a capped well casing and a pressure tank on your property, there's no pump in the picture.
What's actually making my water weak?
Brookhaven's housing runs from the older homes of Historic Brookhaven and Lynwood Park to new construction near Town Brookhaven. The median home dates to 1994, and about 30% predate 1980. In older houses, galvanized pipe rusts inside and gradually narrows, and original regulators and gate valves wear out. In newer ones, a regulator set too low or a leak on the private service line is more typical. A plumber can tell the difference with a pressure gauge and a look at the meter.
A quick self-test helps narrow it down. Compare the flow at an outdoor spigot near the front of the house with an upstairs shower. Strong outside and weak inside points to the house piping; weak in both places points to the regulator or the service line.
Where does DeKalb's job stop and mine begin?
DeKalb is responsible for the service line from the main in the street to the meter, including the meter itself. The property owner is responsible from the meter to the home's plumbing. DeKalb's inventory found no known lead pipe in the county-owned system, but lists customer-side line material as unknown and asks owners to identify it. A plumber working on your line can tell you what it's made of.
One local note
The number on this page is a free referral line, not a plumbing company; it connects you with an independent local plumber. For problems on the county side, DeKalb's line for water leaks and sewer spills is 770.270.6243. Permits for work on your property go through Brookhaven's Community Development Department.
Well Pump Repair questions in Brookhaven
Who do I call when the problem is the water main or the meter?
Pressure fell and I'm on public water. Is a pump to blame?
My meter keeps turning with every tap shut. Is that a pump problem?
Which office handles permits for well pump work here?
More plumbing services in Brookhaven
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