Plumbers in Johns Creek, GA

A city of 1980s and 1990s subdivisions

Housing in Johns Creek is unusually uniform in age. The median home was built in 1995, only about 4% are older than 1980, and roughly two-thirds went up between 1980 and 1999. That puts many original water heaters, supply lines, valves and fixtures somewhere between 25 and 45 years old, which is where most service calls here come from: tanks that start seeping at the base, relief valves that drip, shower valves that stick and toilet fill valves that run.

Where Johns Creek sits

The city incorporated on December 1, 2006 and had 82,453 residents in 2020. It lies in northeast Fulton County along the Chattahoochee River, about 22 miles from downtown Atlanta, with Medlock Bridge, State Bridge and McGinnis Ferry roads as its main routes. Ocee, Newtown Park, the Autrey Mill Nature Preserve and the Atlanta Athletic Club are familiar local names.

Fulton County water, treated in town

The City of Johns Creek does not run water or sewer. Fulton County Public Works supplies both, and the county's Tom Lowe Atlanta-Fulton County Water Treatment Plant, which treats Chattahoochee River water for north Fulton, is itself located in Johns Creek. The county's report shows chlorine disinfection and added fluoride but no hardness number, so test before buying a softener. Fulton County has also published a lead service line inventory, and residents can look up or report their line material at fcpwleadcopper.com.

The county repairs the water service line from the main to the meter; from the meter to the house is the owner's. On the sewer side, the owner is responsible for the lateral out to the property line, even when the blockage sits under the right-of-way. Drinking water emergencies go to 770-640-3040 and North Fulton sewer problems to 404-612-3061.

Trade permits and backflow testing

Johns Creek requires a Trade Permit for any plumbing, gas, mechanical, electrical or low-voltage work, applied for through the city's Customer Self-Service portal; permit technicians answer at 678-512-3250. Fulton County's backflow program requires approved devices matched to the hazard level, and testable ones must be tested every year by a certified tester who submits results through SwiftComply.

Gas safety and calling

Atlanta Gas Light owns and maintains the gas lines, though your bill may carry a marketer's name. If you smell gas, leave first and call 911 and Atlanta Gas Light at 877.427.4321 from outside. The big difference from Atlanta proper is that water, sewer and backflow all run through Fulton County rather than Atlanta's Department of Watershed Management. Call the number on this page, mention roughly when the house was built, and you'll be connected with an independent plumber who works in Johns Creek.