Smyrna's Water and Sewer Division runs the city's own system, but city crews stop at the meter, so the line to the house and the private sewer lateral are the owner's. Plumber Atlanta is a free referral line that connects callers with independent plumbers. Call the number on this page to be connected with a local plumber in Smyrna.

Plumbing services in Smyrna
Where the city's job ends
Smyrna maintains its water system up to and including the meter. Leaks inside the meter box are repaired by city crews; the line from the meter to the house belongs to the customer, and the city does no work on private property. Sewer works the same way: the city keeps the street mains clear, and if they are flowing, it tells residents to call a plumber for the private lateral.
The city's own FAQ points to a plumber in two other common situations. Low water pressure with no city work in the area usually means a leak or a clogged pressure regulator in the house, and reddish-brown water can come from iron deposits in pipes or the water heater, which the city suggests having a plumber service.
Water from two sources, distributed by the city
Smyrna does not treat water. Its Water and Sewer Division, based at the Public Works Complex on Atlanta Road, buys treated water from the Cobb County-Marietta Water Authority, which draws from the Chattahoochee River and Lake Allatoona, and delivers it through city mains. The lead service line inventory linked from the Water and Sewer page reports the system as lead free, and homeowners who have replaced their meter-to-home line are asked to report it. After-hours, weekend and holiday water and sewer emergencies go to (770) 434-6666.
Jonquil City housing
Smyrna incorporated in 1872 and had 55,663 residents in 2020. It sits about 11 miles northwest of downtown Atlanta near the Cumberland area, with Market Village as its town center and I-285, Cobb Parkway, Atlanta Road and South Cobb Drive crossing town. The median home was built in 1990, and roughly 28% are older than 1980. Older streets such as Smyrna Heights carry the original drain and supply piping; the many newer townhomes and subdivisions mostly call about water heaters and fixtures.
Permits
The City of Smyrna Building Division inspects new and remodeled construction under the 2024 International Plumbing Code with Georgia amendments and takes permits through its OpenGov portal (678-631-5387). Addresses outside city limits go to Cobb County.
If you smell gas
No city gas department turned up in Smyrna's utility pages. Atlanta Gas Light owns the pipes in much of the area, but the municipal Austell Gas System also serves parts of Smyrna, and the utility that serves your address is shown on your gas bill. Either way, leave the house first, then call 911 and the gas utility from outside: Atlanta Gas Light at 877.427.4321, or Austell Gas System at 770-948-1841, option 1. For everything else, call the number on this page. Compared with Atlanta, your water comes from a different authority and a different city utility handles the meter. You'll be connected with an independent plumber who works in Smyrna and sets the price with you.
Common questions in Smyrna
Will the City of Smyrna fix a leak in my yard?
Why is my hot water reddish-brown in Smyrna?
Who do I call after hours for a Smyrna water or sewer emergency?
Does Smyrna have lead service lines?
Nearby cities and towns
Sources
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