The City of Fayetteville runs its own sewer system and asks residents with a backup to call its Water Department first, so crews can check whether the blockage is on the city side. The city will try to clear service-line blockages, but a plumber may be needed, and blockages inside the house always need one. Call the number on this page to be connected with a local plumber in Fayetteville.
What happens when you call
If you haven't already, call the city's Water Department at 770-460-4660 so it can check its side. If the city's part is clear, or the blockage is inside the house, the next step is a plumber. A call through this page connects you with an independent plumber who works in Fayetteville. They'll ask which drains are affected and whether the line has been cleared before. Expect them to open the line, then run a camera to see the cause, the pipe material and the depth before suggesting a repair.
After hours, the city's water and sewer emergency line is 770-997-5189.
What affects cost
- Pipe depth and how much of the line is damaged
- Whether the problem is a blockage or a structural break
- What's above the line: lawn, driveway, landscaping or trees
- Spot repair, lining or replacement
- Permitting through the city's Building & Inspections office, operated by SAFEbuilt Georgia, with permits through BS&A Online inside city limits
Local conditions in Fayetteville
Fayetteville is the Fayette County seat, and the city operates its own water and sewer department. Wastewater goes to the city's treatment plant, which discharges to Whitewater Creek. The city's FAQ lays out the division of work clearly: for sewer service-line blockages the city will try to clear them, but a plumber may be needed, and internal blockages require a plumber.
One wrinkle is the mailing address. The city notes that a Fayetteville address doesn't mean a property is inside city limits, and some residents are customers of Fayette County Water System instead. Sewer service outside the city's area wasn't verified, so check your bill to see who provides yours.
Homes here are relatively young, with a median build year around 1999 and only about 9% from before 1980. Most laterals are PVC, where problems tend to come from settling, roots from maturing landscaping or damage during later digging.
Before the plumber arrives
- Call the city Water Department first to rule out a city-side blockage
- Stop running the washer, dishwasher and showers
- Find the cleanout near the foundation
- Note which drain backed up first
- Keep pets and children away from any wastewater
Sewer Line Repair questions in Fayetteville
Who do I call if the backup might be in the public sewer main?
Which part of the sewer pipe is mine to fix, and which belongs to the utility?
My mailing address names this town, but I live outside city limits. Who handles my sewer?
Can the sewer line under a fairly new house still fail?
More plumbing services in Fayetteville
Sewer Line Repair nearby
Sources
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