If a pipe bursts in your Grayson home, shut the main valve right away and cut power to wet rooms. A plumber can repair the break and check the rest of the run. Call the number on this page to be connected with a local plumber in Grayson.

How can a new Grayson house burst a pipe?
Grayson grew from 765 residents in 2000 to 4,730 in 2020, and its median home was built in 2012. Only about 4% of housing predates 1980. New homes rarely have corroded pipe, so bursts usually come from exposure: PEX or CPVC in an unheated attic, bonus room knee wall or garage, a hose bib left connected to a hose, or a supply connector at a washer or toilet. Builders' pipe routing sometimes puts lines on exterior walls where a hard freeze can reach them.
Who handles a leak near the meter in Grayson?
The city has no water department; Gwinnett County is the water utility. Gwinnett is responsible for the pipes that bring water to the meter, and all plumbing, pipes and fixtures between the meter and the home belong to the homeowner. Report a leak at the meter or in the street to Gwinnett's 24-hour dispatch at 678.376.7000. Some Grayson properties are not on municipal sewer and use private onsite wastewater systems.
What if I smell gas while dealing with the leak?
Leave the house first. Grayson residents get gas through Lawrenceville Utilities, the City of Lawrenceville's gas system, so from a safe place call 911 and the Lawrenceville gas emergency line at 770-963-3332. Your gas bill confirms the utility. Don't flip switches or start appliances on the way out. Water from a burst pipe can reach a gas water heater or furnace in a garage or basement, so if the pilot area got wet, have it checked before relighting. A plumber who repairs the pipe can look at the water heater at the same visit.
Grayson takes building permit applications through its own online portal, with City Hall on Grayson Parkway. Ask the plumber whether your repair needs one. Before the next cold snap, it pays to walk the house once: find the main valve, often in the garage or near the water heater in newer Grayson homes, and make sure it turns. Unhook hoses and drain outdoor spigots, and check that attic and garage lines are insulated. Builders do not always wrap pipes that run near soffit vents or garage walls.
Burst Pipe Repair questions in Grayson
A pipe just burst. What do I turn off first?
Should I shut off the water heater after a pipe bursts?
How do I get the outside plumbing ready for the next freeze?
What should I photograph for an insurance claim?
More plumbing services in Grayson
Burst Pipe Repair nearby
Helpful guides
Sources
- Grayson housing by year built (ACS 2019-2023)
- Grayson, Georgia (overview)
- Gwinnett County Department of Water Resources: water service in Grayson
- Water service line ownership (Gwinnett County Department of Water Resources)
- Grayson water and sewer emergency contacts
- City of Lawrenceville Natural Gas: gas leak and emergency line
- City of Grayson
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