Johns Creek homes are largely from the 1980s and 1990s, so many toilets are running on aging fill valves, flappers and wax seals, and those parts are what usually fail. Replacing them is often all the job needs. Call the number on this page to be connected with a local plumber in Johns Creek.
Why do toilets in 30-year-old Johns Creek homes start running?
About two-thirds of homes in Johns Creek were built between 1980 and 1999, and only a few percent are older than that. A builder-grade toilet installed in that era has usually had its rubber flapper and fill valve replaced once or twice, if ever. As the flapper hardens or warps, water seeps into the bowl until the fill valve kicks on to top up the tank, which is the "phantom flush" many owners hear at night. Fulton County water, which serves the city, is disinfected with chlorine. A new flapper and fill valve are standard parts for most models, and swapping them takes far less time than pulling the toilet.
Is a wet floor by the toilet always the wax ring?
Not always. Before anyone lifts the bowl, a plumber will check the supply line connection, the tank-to-bowl bolts and gasket, and condensation on the tank in humid weather. If the water appears only after a flush and seeps from under the base, the seal at the flange is the likely cause. In homes of this age, the flange is generally sound, but a toilet that has rocked for a long time can crack it, and that is when the repair grows.
Who handles a backup that goes past the toilet?
The City of Johns Creek does not run water or sewer; Fulton County Public Works provides both. Fulton County is responsible for the water line from the main to the meter, and the homeowner owns everything from the meter to the house. For sewer, the owner is responsible for the lateral from the house to the property line, even when the clog is in the right-of-way. So a blockage in the toilet or the lateral is a plumber job, while problems at the public main go to Fulton County's North Fulton sewer line, 404-612-3061.
A local note
Johns Creek requires a city trade permit for plumbing and gas work, applied for through its online portal. Replacing tank parts is ordinary maintenance; if a full toilet swap or moved drain is planned, the plumber can tell you whether the permit applies.
Toilet Repair questions in Johns Creek
My toilet refills by itself every so often. What causes that?
Is a permit needed to replace a toilet here?
Why does the toilet need two flushes to clear the bowl?
Where do I shut off the water if the toilet's own valve fails?
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