The City of Jonesboro refers water and sewer problems to Clayton County Water Authority (CCWA), which provides sewer countywide, so a sewer line replacement here means new pipe for the private lateral from your house to CCWA's sewer. With about 69% of homes built before 1980, many Jonesboro laterals are original and near the end of their life. Call the number on this page to be connected with a local plumber in Jonesboro.

Signs a repair won't hold
- The main line needs clearing again within months
- Roots come out every time the line is cut
- The lowest drain in the house fills first
- Gurgling from a toilet when the tub drains
- Camera footage of cracks or offsets at many joints
One defect in sound pipe can be fixed in place. When the damage is spread along an old clay or cast iron line, replacing it is usually the better use of money.
Local conditions in Jonesboro
Jonesboro is the Clayton County seat, a small historic city with a railroad-era downtown, the Jonesboro Historic District and Civil War heritage. Its housing is old by metro standards: the median home was built in 1972 and about 69.3% predate 1980, according to ACS 2019-2023 estimates. Homes in and around the historic district are the likeliest to drain through clay or cast iron.
The city sends water and sewer problems to CCWA, which serves the county and its six cities and can treat up to 38.4 million gallons of wastewater a day. Its 770-960-5200 line takes customer service calls and after-hours sewer backups. CCWA's published ownership split covers the water line from main to meter; for your sewer lateral, ask CCWA where its responsibility ends before work near the street is priced.
Cost factors
- Run length and depth to CCWA's sewer
- Method: bursting or lining where the old path holds its slope, a trench where it doesn't
- Restoration on older lots with large trees and brick walks
- Interior pipe under the house in similar shape
- Permit through the City of Jonesboro
After you call
You'll be connected with an independent local plumber who works in Jonesboro. A camera inspection usually comes first, so the quote reflects the actual pipe. The City of Jonesboro has a Building Permits page with building permit and plan review applications, and Community Development reviews permits; City Hall is at (770) 478-3800. The page doesn't mention plumbing permits by name, so the plumber should confirm the right application when filing. In the historic district, old trees and brick walks often sit over the line; ask whether bursting from two small pits could spare them.
Sewer Line Replacement questions in Jonesboro
When sewage backs up, should I call the utility or a plumber first?
What are older sewer laterals around here usually made of?
Where does my part of the sewer line end and the utility's part begin?
Who issues the permit for replacing a sewer line here?
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