Gwinnett County took over Lawrenceville's water distribution system in December 2020, and Gwinnett DWR now maintains the main and the meter. Everything on the customer's side of the meter is the property owner's to maintain, repair or replace. Call the number on this page to be connected with a local plumber in Lawrenceville.
What happens once you call
This is a free referral line, not a plumbing company. It connects you with an independent local plumber who works in Lawrenceville. They'll ask where water is surfacing, how long it's been going on and whether the meter turns with the house shut down. On site, the plumber checks the meter, finds the line's entry into the house, and traces the route before digging. After exposing the break, they'll explain whether a splice will last or the line should be replaced.
What affects the cost
- Distance and depth between the meter and the house.
- Pipe condition. Older lines near downtown may not hold a repair.
- Surface. Drives, brick walks and landscaped beds.
- Method. Spot repair, open trench or boring a new line.
- Permit. The city's Building Official in Planning & Development handles permits; the plumber can confirm what this job requires.
Lawrenceville specifics
Lawrenceville used to run its own water. Gwinnett County bought the distribution system and took over service and billing on December 1, 2020, while the city kept its wells, tanks and treatment plants. Water now comes from Lake Lanier through Gwinnett's filter plants. That change explains a common point of confusion: you still get a city bill for gas, electric and sanitation, but water problems go to Gwinnett DWR's 24-hour line, 678-376-7000. Gwinnett's rule is that everything on the customer's side of the meter belongs to the owner.
The housing mix ranges from older homes near the historic courthouse square to subdivisions off GA 316, GA 20 and US 29. The median home was built in 1988 and about 30% predate 1980. Gwinnett keeps a service line material inventory you can check at GwinnettCounty.com/ServiceLines. The city also runs its own natural gas utility, so gas lines in your yard may belong to the city system rather than Atlanta Gas Light, and they need to be located before digging.
Before the plumber arrives
- Close the main valve if water is running freely
- Check whether the meter box is flooded and, if so, call Gwinnett
- Note where the wet ground starts and ends
- Take two meter readings an hour apart with no water use
- Keep pets and kids away from soft, washed-out ground
Water Line Repair questions in Lawrenceville
How do I tell which water system serves my address?
Where does the utility's pipe end and mine begin?
How do I find out what my service line is made of?
Will a leak on the underground line show up on my water bill?
More plumbing services in Lawrenceville
Water Line Repair nearby
Sources
Last updated: