Morrow businesses are Clayton County Water Authority customers, and CCWA, headquartered in Morrow, installs and tests backflow devices at customer connections itself. The City of Morrow's Planning and Economic Development Department issues plumbing permits through Community Core or on paper at City Hall. Call the number on this page to be connected with a local plumber in Morrow.

Morrow is a small, diverse city along I-75 anchored by Southlake Mall and Clayton State University, and home to the Georgia Archives. The Clayton County Water Authority, which supplies water and sewer to the whole county, has its headquarters here on Battle Creek Road. Morrow's buildings are older than most suburbs: the median home dates to 1971 and about 62% predate 1980.
What to do now
- Stop the water. CCWA owns the service line up to the meter; the line from the meter to the building is the customer's to shut off and repair.
- Call CCWA for public-side problems. Large leaks and sewer backups after hours go to 770-960-5200.
- Clear the area. Keep customers away from wet floors, especially in busy retail space.
- Tell management. In mall or center space, the landlord usually controls the building sewer and mains.
- Note the details. Affected fixtures and timing help the plumber plan.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Food court or restaurant drains backing up | Grease in the building drain |
| Rusty water at opening | Aging galvanized supply pipe |
| Restroom toilets clogging repeatedly | Partial blockage or sag in the drain line |
| Short hot water during busy hours | Undersized or failing water heater |
| A monthly backflow charge on the bill | CCWA's per-connection testing and repair fee for non-residential accounts |
Cost factors
- The age and material of the pipe
- Whether the problem is in one tenant space or the shared building sewer
- Camera inspection or leak locating
- After-hours work around retail and class schedules
- City permit steps; the department issues building, electrical, plumbing and mechanical permits, and its phone is 770-961-4002
Because CCWA's state-certified specialists test and repair the backflow device at each connection every year, a Morrow business doesn't need to book its own tester for that device. Plumbing on the building side, from the meter inward, is still the owner's responsibility.
What happens when you call
You'll be connected with an independent local plumber who handles commercial work in Morrow. Describe the type of business, the affected fixtures and the hours the space can be closed. Mall and shopping center tenants should loop in property management early, since shared drains and mains usually need their approval. CCWA also keeps a public service line inventory portal if you want to check the line material before a renovation.
Commercial Plumbing questions in Morrow
Does a business here need a backflow prevention assembly?
Which office issues the permit for commercial plumbing work?
Do rental houses and small apartment buildings count as commercial work?
Is a camera inspection worth it before leasing or buying an older building?
More plumbing services in Morrow
Commercial Plumbing nearby
Sources
- Clayton County Water Authority: Backflow Prevention
- Clayton County Water Authority: Who We Are
- Clayton County Water Authority: Water Service Line Inventory
- Clayton County Water Authority: Contact Us
- Clayton County Water Authority: Headquarters
- City of Morrow: Economic Development and Permits
- City of Morrow: Forms
- Morrow housing by year built (ACS 2019-2023, via Point2Homes)
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