When a pipe breaks or drains back up in Acworth, close the main water valve first, and if you smell gas, leave and call 911 and Atlanta Gas Light at 877.427.4321 from outside. Then call the number on this page to be connected with a local plumber in Acworth.

Does the city handle water problems?
Not directly. Acworth, the Lake City on Lake Acworth and Lake Allatoona, runs its own electric utility, Acworth Power, and sanitation, but not water or sewer. Cobb County Water System provides both and the city refers water and sewer issues there. Cobb's customer line is 770-419-6200, and its emergencies-only number is 770-419-6201. Cobb owns and maintains the line from the main to the meter; the pipe from the meter to the house is the property owner's responsibility.
Which gas number is right?
Atlanta Gas Light operates the gas pipes in this part of Cobb County, and its leak line is 877.427.4321. The city's utilities page lists a different 800 number for gas emergencies without naming a utility; Atlanta Gas Light's own published number is the one to rely on. In every case, leave the house first and call 911 too.
Who issues the permit for the repair?
The City of Acworth does, not Cobb County. Its Development Department's building inspections staff review and issue construction permits, including residential plumbing permits, and there is an online self-service portal. The plumber can stop the damage first and handle the permit for the lasting repair.
Before the plumber arrives, keep the main closed, shut off the water heater if it is leaking and cut power to any wet room. If the leak is outdoors, note whether the water is coming up near the meter or closer to the house, since that decides whether Cobb County or a plumber handles it. During a sewer backup, stop using every drain in the house, including the washer and dishwasher, until the line has been cleared. In homes near the lakes with finished basements, move stored items off the floor while you wait.
Local note
Acworth has a historic Main Street but mostly 1990s and 2000s subdivisions; the median home was built in 2000, and about 14% predate 1980. In newer houses, failed water heaters, supply hoses and fittings are the usual emergencies. Ask about after-hours pricing when you are connected. Arrival depends on the hour and the plumber's workload, so no time is promised.
Emergency Plumber questions in Acworth
Who handles a water main break or a sewer overflow in the street?
Water is pooling in the yard near the meter. Is that my repair or the utility's?
Does an emergency repair still need a plumbing permit?
A pipe froze overnight. How should it be thawed?
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