Get the main valve closed as soon as you spot a burst pipe or sewage backup in Doraville. If you smell gas, leave and call 911 and Atlanta Gas Light at 877.427.4321 from away from the house. Then call the number on this page to be connected with a local plumber in Doraville.

Doraville's housing and utilities
Doraville is a small, diverse DeKalb city on Buford Highway that grew up around the former General Motors assembly plant. Its homes are older than average: the median year built is 1975 and roughly 60% were built before 1980. In those houses, galvanized supply piping, cast iron drains and original valves are common, and an old shutoff that will not turn can make a small leak a big one.
The city does not run water or sewer. DeKalb County Department of Watershed Management provides both, with a 24-hour emergency repair line at 770-270-6243. DeKalb is responsible for the service line from the main to the meter, including the meter, which usually sits in a pit outside. The line from the meter to the plumbing inside is the property owner's. A leak in the yard between the pit and the foundation is therefore a plumber job, even though it is outdoors. DeKalb also keeps a service line inventory, and customers can look up their own line's material with the county's Check your line tool, which is useful to know before a repair on an older house.
Emergency repair choices
| Problem | Typical emergency step | What may follow |
|---|---|---|
| Burst galvanized pipe | Cut out and replace the section | Repiping the old runs |
| Main valve stuck open | Shut water at the meter | New main valve |
| Sewer backup | Clear the line | Camera check of the lateral |
| Leaking water heater | Shut off and drain | Replacement with a permit |
Signs to call now
- Water spraying or pooling from a pipe or appliance
- Sewage coming up through a tub or floor drain
- A strong sewer odor with slow drains
- Rust-colored water and a new leak at the same time
- A meter turning while nothing is running
Timing and paperwork
Hard freezes and holiday grease are the two biggest seasonal triggers in older Doraville homes. Plumbing work in the city goes on Doraville's Trade Permit Application through the Cloudpermit portal, and every permit needs a notarized property-owner affidavit, so a lasting repair after an emergency involves a little paperwork from the owner. Ask the plumber how they handle it, and ask about after-hours pricing before the visit. Arrival depends on the hour and the plumber's workload, so no specific time is promised.
Emergency Plumber questions in Doraville
Does an emergency repair still need a plumbing permit?
Are older homes here more likely to have plumbing emergencies?
Water is pooling in the yard near the meter. Is that my repair or the utility's?
A pipe just burst. What should I do in the first few minutes?
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