Hapeville's Public Works Water and Sewer Division maintains the city's lines and meters, buying water from the City of Atlanta, and encourages sewer backflow preventers on buildings connected at or below street level. Plumbing permits come from the city. Call the number on this page to be connected with a local plumber in Hapeville.
Hapeville is a small historic city next to Hartsfield-Jackson, with a revived downtown, the original Chick-fil-A Dwarf House and the Porsche Cars North America headquarters nearby. Most of its buildings are old: the median home dates to 1963, and about 63% predate 1980, many from the 1940s and 1950s.
What to do now
- Close the water. The city maintains mains and service lines up to and including the meter; the line from the meter to the building is the owner's.
- Call Public Works for city-side problems. The Water and Sewer Division is at 404-669-2120. The city publishes no after-hours water emergency number, so note City Hall's hours, 9 to 4 on weekdays.
- Protect low-level spaces. Buildings connected at or below street level can flood if the main backs up.
- Look for a running fixture. The city has said leaking old service lines and running toilets cause big spikes in bills.
- Note the details. Which fixtures, which floor and since when.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Sewage rising in a basement or low floor drain | Main backing up with no sewer backflow preventer |
| Sudden jump in the water bill | Running toilet or leaking old service line |
| Rusty water from older pipe | Corroded galvanized supply lines |
| Restaurant drains slowing each week | Grease in the building drain |
Cost factors
- Installing a sewer backflow preventer on the service lateral, which the city strongly encourages in at-risk areas
- Pipe age and material in buildings from the 1940s to 1960s
- Leak locating on the service line past the meter
- Off-hours work around restaurant service
- Permits from the city's Public Works Permits and Applications office at City Hall, 404-669-2100
Hapeville doesn't publish a potable-water backflow testing program on its site. Its sewer backflow preventer guidance is a different thing: a device on the building's sewer lateral that stops a backed-up main from flooding the building. The city also offers meter testing and usage reviews when a bill looks wrong.
What happens when you call
You'll be connected with an independent local plumber who does commercial work in Hapeville. Mention the building's age, whether it has a basement or low floor, and which fixtures are affected. Restaurants downtown should say when the kitchen can be shut down, since many plumbers can come before opening.
Commercial Plumbing questions in Hapeville
Why did our water bill suddenly jump?
Who do we call if sewage is coming up outside the building?
Does a business here need a backflow prevention assembly?
Where does the utility's part of the water line end?
More plumbing services in Hapeville
Commercial Plumbing nearby
Helpful guides
Sources
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