During a Hapeville plumbing emergency, close the main water valve to stop the damage. If you smell gas, leave the house and call 911 and Atlanta Gas Light at 877.427.4321 from outside. Then call the number on this page to be connected with a local plumber in Hapeville.

Hapeville in brief
Hapeville is a small historic city beside Hartsfield-Jackson, with a historic downtown and older neighborhoods such as Virginia Park. About 63% of homes were built before 1980, many in the 1940s and 1950s, and the median year built is 1963. The city's Water and Sewer Division maintains its water and sewer lines and handles water, sewer and meter repairs; Hapeville buys its water wholesale from the City of Atlanta.
The city has also said that leaking old service lines and running toilets can cause big spikes in water bills, and it offers meter testing and usage reviews.
What to do now
- Close the main. In a 1940s or 1950s house, an old valve may not turn; the meter is the backup.
- Turn off the water heater if it is leaking.
- Switch off power to wet rooms.
- Stop using drains if sewage is coming up.
- Know the dividing line. The city maintains the mains and service lines up to and including the meter; the line from the meter to the property is the owner's.
- Call Public Works at 404-669-2120 for city-side problems. No after-hours water number is published, so outside office hours, close your main and call a plumber for anything on your side.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Sewage rising in a basement or low drain | Main backing up into a below-street connection, or a blocked lateral |
| Sudden spike in the water bill | Leaking old service line or running toilet |
| Rusty water with a new leak | Corroded galvanized pipe |
| Stained plaster below a bath | Old drain or supply joint failing |
| Valve frozen open | Decades of scale |
Cost factors
- Time. After-hours visits usually cost more.
- Old materials. Galvanized and cast iron may need sections replaced.
- Access. Crawl spaces and plaster walls add time.
- Permits. Hapeville handles residential plumbing permits through Public Works' Permits and Applications page; City Hall is 404-669-2100.
Hapeville's Water Department encourages a sewer backflow preventer on the lateral for buildings connected at or below street level, to keep a main backup from flooding the house. Ask the plumber about one after a backup. Ask about after-hours pricing when you are connected. Arrival depends on the hour and the plumber's schedule, so no time is promised.
Emergency Plumber questions in Hapeville
Sewage is coming up through a tub or floor drain. What should I do first?
Are older homes here more likely to have plumbing emergencies?
Water is pooling in the yard near the meter. Is that my repair or the utility's?
The water meter keeps spinning with every tap off. What does that mean?
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