Hydro Jetting in Norcross, GA

Hydro jetting in Norcross means a plumber clears your drain or sewer lateral with a pressurized water stream that scrubs off grease, scale and roots. It is the usual next step when a cable has opened the line but it keeps clogging. Call the number on this page to be connected with a local plumber in Norcross.

Norcross is a historic 1870 railroad town in southwest Gwinnett, and it no longer runs its own water and sewer: Gwinnett County took over the city system in 2013. Under Gwinnett's rules, the property owner is responsible for the private water line and the entire sewer lateral. Census survey figures put the median home at 1990, with about 18% built before 1980.

What to do now

Stop running the washer, dishwasher and showers.
Check the lowest drains in the house; standing water there points to the main line.
If neighbors have the same problem, report it to Gwinnett DWR's 24-hour line at 678.376.7000.
Find the outdoor cleanout and make sure the plumber can reach it.
Call the number on this page and describe what you're seeing.

Call now to be connected with a local plumber in Norcross.

(404) 637-2993

Symptoms and likely causes

Symptom	Likely cause
Kitchen sink clogs again within weeks	Grease left on the pipe wall
Tub fills when a toilet flushes	Blockage in the building drain
Roots on the cable	An older clay or cast iron joint
Several fixtures gurgling	Restricted flow in the lateral
Manhole overflowing nearby	A problem in Gwinnett's main

What affects cost

Cleanout access
Lateral length to the county main
Type and amount of buildup
Camera inspection
Off-hours scheduling

Homes around the historic town square are the oldest in Norcross and the most likely to have roots and scale in older pipe. Newer homes and townhomes mostly have plastic lines where grease and wipes are the usual trouble. Cleaning doesn't need a permit, but repairs do: the City of Norcross Community Development Department issues plumbing trade permits, with documents uploaded through the city's ePlan portal.

The city is young and diverse, with many rentals and multi-unit buildings. Where several households share one lateral, grease and wipes build up faster, and periodic jetting can prevent a backup that affects every unit at once.

When you call the number on this page, an independent plumber who works in Norcross will ask which fixtures are affected, whether anything has overflowed and whether the line has been cleaned before. If you rent, let your landlord or property manager know as well, since the lateral is the property owner's responsibility under Gwinnett's rules.

Hydro Jetting questions in Norcross

Who is responsible for the sewer lateral outside my house?

Gwinnett DWR puts the entire sewer lateral on the property owner. Problems in the county main can be reported at 678.376.7000.

How often does a sewer lateral need to be jetted?

Most single-family homes only when symptoms appear. Rentals or buildings where several units share a lateral may benefit from jetting every year or so.

Does jetting a sewer line require a permit?

Cleaning doesn't need one. Sewer repairs require a plumbing trade permit from the City of Norcross Community Development Department.

What does it mean when more than one drain backs up at the same time?

It means the clog is likely in the main drain or lateral rather than one fixture. If neighbors are affected, Gwinnett's main may be involved.