Close the main valve as soon as a pipe bursts or the sewer backs up in Rex. If there is a gas smell, leave the house and call 911 and Atlanta Gas Light at 877.427.4321 from outside. Then call the number on this page to be connected with a local plumber in Rex.

Who handles water and sewer in Rex?
Rex is an unincorporated community in eastern Clayton County centered on the historic Rex Mill and Rex Village; it was briefly a town early in the 1900s. The Clayton County Water Authority (CCWA) provides water, sewer and stormwater service throughout the county, Rex included. CCWA lists 770-960-5200 for customer service and for after-hours emergencies such as large leaks and sewer backups.
CCWA's service line runs from the main to the meter. The line from the meter to the house is owned by the customer, so a leak in that stretch, or inside, is a plumber job. CCWA installs and tests backflow devices at customer connections with its own certified staff, so homeowners do not hire their own tester.
Who issues permits without a city?
Because Rex has no city government, Clayton County Community Development's building permits section handles building, mechanical, electrical and plumbing permits for residential repairs and remodels. The office is in Jonesboro, at 121 South McDonough Street, and the phone is 770-477-3569. The plumber can make the emergency repair and then pull any permit the full job needs.
What tends to fail in Rex homes?
The median home was built in 1995, and about 20% predate 1980. Most emergencies here involve water heaters, supply hoses and valves, with older drains and galvanized lines turning up in the older houses near the village.
While you wait, keep the main closed, shut off the water heater if it is leaking and kill power to wet rooms. During a sewer backup, stop using all drains until the line is cleared. If the indoor valve sticks, the water can usually be closed at CCWA's meter box. Before the plumber arrives, note whether any water is surfacing in the yard and where, since that helps show whether the leak is on CCWA's side or yours.
Local note
CCWA offers a public lead and copper inventory portal where residents can look up their property's service line material, which is useful to know before a line repair. Ask about after-hours pricing when you are connected. Arrival depends on the hour and the plumber's workload, so no time is promised.
Emergency Plumber questions in Rex
Who handles a water main break or a sewer overflow in the street?
My mailing address uses the town name. Does it matter whether I am inside city limits?
Water is pooling in the yard near the meter. Is that my repair or the utility's?
Does a plumber cost more at night or on a weekend?
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