Winston is an unincorporated community in western Douglas County served by the Douglasville-Douglas County Water and Sewer Authority, which calls itself the county's sole water provider. The share of Winston homes on private wells wasn't verified, so we won't call wells common, but a property with one needs its pump, switch and tank tested when water stops. Call the number on this page to be connected with a local plumber in Winston.
Water around Winston
Winston sits along I-20 between Douglasville and Villa Rica; it was once a town, but its charter was repealed in 1995. WSA supplies the area from the Dog River Reservoir in western Douglas County, treated at the Bear Creek plant. Sewer is available only in some areas, and WSA conditions water service in the Dog River drainage basin on proper maintenance of private onsite wastewater systems. WSA owns the meter and lines in the right-of-way; the customer owns the lines on the property. The median home dates to 1994.
Outside the areas WSA's sewer reaches, homes rely on private onsite wastewater systems, and some rural lots may also have wells. On a property with both, keeping the well properly separated from the onsite system and testing the water regularly protects your supply. A plumber working on the well can tell you what to watch for.
What to do now
- Confirm your supply. A WSA bill means public water; no bill plus a pressure tank means a well.
- On WSA water, ask neighbors, then call WSA's after-hours line, 770-942-6633, if it's a wider outage.
- On a well, check the pump breaker once; if it trips again, leave it off.
- Read the tank gauge or watch the meter with taps closed.
- Look for wet ground along the buried line.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| WSA water weak everywhere | Regulator or service line leak |
| Well: dry taps, power on | Pump, control box or switch |
| Well: switch chattering | Tank lost its air charge |
| Well: sandy water | Pump near the bottom or failed screen |
| Breaker trips at pump start | Motor or wiring fault |
What affects the cost
- Public water or well. Very different repairs.
- Pump depth and type. Deeper submersibles take longer to pull.
- Tank and controls. Often replaced with the pump.
- Permits. Winston is unincorporated, so Douglas County Building Permits & Inspections handles plumbing permits.
The number on this page is a free referral line, not a plumbing company. It connects you with an independent plumber who works in Winston and western Douglas County. Say whether you're on WSA water or a well, and what you've already checked.
Well Pump Repair questions in Winston
Is my house on a private well or on public water?
How often should private well water be tested?
Which office handles permits for well pump work here?
Will a well keep supplying water during a power outage?
More plumbing services in Winston
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