If you smell gas, leave the house first, then call 911 and Atlanta Gas Light at 877.427.4321 from a safe place. For planned work, like a line for a new range, dryer, water heater, fireplace or generator, or repairs to piping past the meter, call the number on this page to be connected with a local plumber in Atlanta.

Gas odor: safety comes first
Get everyone out now. Do not flip switches, start a car in an attached garage, or use a phone inside. From a safe distance, call 911, then call Atlanta Gas Light's emergency line at 877.427.4321. Stay out until responders tell you it is safe. A plumber's role starts after the hazard has been handled.
Who to call for what
Georgia's natural gas market is deregulated. The marketer named on your bill sells you the gas, but Atlanta Gas Light owns and maintains the pipes and meters across the metro area and is the company that responds to leaks. Calling your marketer about a gas smell only delays help.
Piping downstream of the meter, inside the house and buried runs to things like a grill, pool heater or detached workshop, is generally the property owner's to maintain. That is where an independent local plumber comes in.
Typical gas line work
- New lines for a gas range, dryer, furnace or water heater
- Extensions to a fireplace, outdoor kitchen, pool heater or standby generator
- Replacing old flexible appliance connectors
- Repairing leaking pipe or fittings past the meter after the utility has made the situation safe
- Pressure testing new or repaired piping before gas is restored
Sizing and adding appliances
Each new appliance adds demand. Before tying a generator or tankless water heater into an existing line, a plumber should confirm the pipe size and length can deliver enough gas to everything that runs at once. An undersized line can leave appliances starved when several fire together.
Digging and buried pipe
Call 811 before digging so public utility lines can be marked. Buried lines you own may not be marked, so tell the plumber about any outdoor gas appliances and hand dig near them.
Permits and cost factors
Ask the plumber what permit and inspection your job needs from the City of Atlanta Office of Buildings. Price depends on the distance from the meter or nearest connection, indoor versus buried pipe, the number of appliances served, whether existing piping must be upsized, and the inspection steps involved.
Gas Line Services questions from Atlanta homeowners
What do I do if I smell gas in my Atlanta home?
Should I call my gas marketer about a leak?
Who maintains the gas line to my grill or pool heater?
Can a plumber add a gas line for a generator or tankless heater?
Related plumbing services in Atlanta
Helpful guides
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Sources
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