If a pipe breaks or sewage backs up in a Snellville home, close the main water valve right away, and if there is a gas smell, leave and call 911 and Atlanta Gas Light at 877.427.4321 from a safe place. Then call the number on this page to be connected with a local plumber in Snellville.
Snellville basics
Snellville is an established southern Gwinnett suburb on US 78 with a small-town feel. The median home was built in 1991, and about 30% predate 1980, so the city has a mix of older ranch houses and newer subdivisions. The city has no water department; Gwinnett County Department of Water Resources provides water and sewer, with a 24-hour dispatch line at 678.376.7000.
Older ranch homes off US 78 often have crawl spaces, while newer subdivisions are mostly on slabs. That difference changes where pipes run and how a hidden leak shows itself, so mention which you have when you call.
Do this first
- Shut the main valve. In older homes it may be in a crawl space; in newer ones, the garage.
- Turn off the water heater if it is the source or the lines are drained.
- Kill power to any wet room at the panel.
- Stop using drains during a sewer backup.
- Know the dividing line. Gwinnett maintains the main and the meter. Everything on the customer's side of the meter, and the entire sewer lateral including its connection to the county sewer, belongs to the owner.
- Call Gwinnett for a main break in the street, and a plumber for everything else.
Symptoms and likely sources
| Symptom | Likely source |
|---|---|
| Drains backing up in the lowest part of the house | Clog or root intrusion in the lateral |
| Rusty water with a new leak | Aging pipe or water heater in an older home |
| Water spraying behind the washer | Failed hose or valve |
| Meter spinning with all fixtures off | Leak on the owner's side |
| Wet crawl space | Leaking supply or drain line under the floor |
What affects the price
- Hour of the call. Nights and weekends usually cost more.
- Age of the plumbing. Older lines may need a section replaced.
- Access. Crawl spaces and finished basements add time.
- Permits. Snellville issues its own building permits and does its own inspections, with the City Building Inspector at 770-985-3513. Plumbing subcontractors file affidavits, and the city has a local plumbing code amendment covering water efficiency.
Ask about after-hours pricing when you are connected. Arrival depends on the hour and the plumber's schedule, so no time is promised.
Emergency Plumber questions in Snellville
Should I call the utility or a plumber first when the sewer backs up?
Are older homes here more likely to have plumbing emergencies?
Where is the main water shutoff, and how do I close it fast?
Does a plumber cost more at night or on a weekend?
More plumbing services in Snellville
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