If a pipe bursts or the sewer backs up in your Lilburn home, close the main valve first. If you smell gas, leave and call 911 and Atlanta Gas Light at 877.427.4321 from outside. Then call the number on this page to be connected with a local plumber in Lilburn.

Signs that call for help now
- Water spilling from a pipe, valve or appliance hose
- Sewage in a tub or the lowest drain in the house
- Water heater leaking from the tank or base
- Bubbling paint or a wet stain spreading on a wall
- A gurgling toilet every time the washer drains
Lilburn's water, sewer and permits
Lilburn is a diverse southern Gwinnett suburb that started as a railroad town, with a revitalized Old Town along US-29. Under an agreement between Gwinnett County, its Water and Sewerage Authority and the city, Gwinnett County provides water and sewer service in Lilburn. Gwinnett's Department of Water Resources dispatch line is 678.376.7000.
Gwinnett is responsible for the pipes that bring water to the meter. All plumbing, pipes and fixtures between the meter and the home belong to the homeowner, so a leak on the house side is the owner's to repair with a plumber.
Housing is a mix. The median home was built in 1988 and roughly a quarter are older than 1980, so original water heaters, galvanized branches and worn valves still turn up in older Lilburn neighborhoods.
Lilburn issues its own building permits. Its Building Permit and Compliance Inspection Application lists plumbing and mechanical among the trades it covers and includes a utility connect option for power and gas. That matters after an emergency: a stopgap fix can happen right away, but a new water heater or rerouted line is usually followed by a permit and an inspection. If water reached outlets or a panel, keep the power off in that area until it has dried and been checked.
What affects what you pay
- Clock. Expect higher rates outside normal hours with many plumbers.
- Access. Pipes in a finished basement or behind cabinets take more time.
- Repair size. A loose fitting is minor; a water heater or pipe section is larger.
- Follow-up work. A permit and inspection may be part of a replacement.
After you call
You will be connected with an independent plumber who works in Lilburn. Describe what failed, say whether the main is off and give the address. Ask about after-hours pricing before the visit. Timing depends on the hour and the plumber's workload, so no arrival time is promised.
Emergency Plumber questions in Lilburn
I smell gas near the water heater or furnace. What is the safe move?
Water is pooling in the yard near the meter. Is that my repair or the utility's?
Where is the main water shutoff, and how do I close it fast?
Does a plumber cost more at night or on a weekend?
More plumbing services in Lilburn
Emergency Plumber nearby
Helpful guides
Sources
- Atlanta Gas Light: safety and emergencies
- City of Lilburn: Gwinnett water and sewer agreement
- City of Lilburn: building permit application
- City of Lilburn: natural gas
- Gwinnett County: about lead and service lines
- Gwinnett County 2025 water quality report
- Lilburn housing by year built (ACS, via Point2Homes)
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