Douglasville's sewer service comes from the Douglasville-Douglas County Water and Sewer Authority (WSA), not the city, and WSA makes customers responsible for the sewer line on their property from the meter to the house. Sewer line replacement in Douglasville is new pipe for that private line, permitted by the City of Douglasville inside city limits. Call the number on this page to be connected with a local plumber in Douglasville.
Where does WSA's part end in Douglasville?
WSA is unusually direct about this. It owns the meter and the lines in the road right-of-way, and the customer is responsible for the water and sewer lines on the property, from the meter up to the home. So if the camera finds damage in your yard, it's yours to fix; damage in the right-of-way is WSA's. WSA was created in 1985 after buying the city's and county's water and sewer systems, and it provides wastewater collection and treatment. Business-hours problems go to 770-949-7617, and after-hours emergencies to 770-942-6633.
Is my lateral old enough to fail?
Usually not from age alone. Douglasville is the Douglas County seat, with a National Register historic downtown and mostly 1990s-2000s growth along I-20. The median home was built in 2001, and about 21.3% predate 1980, according to ACS 2019-2023 estimates. Newer plastic lines fail from settled backfill, a shifted joint or a crack from later digging; the older homes near downtown are where clay or cast iron may still be found and where full replacement comes up most.
Who issues the permit?
Inside city limits, the City of Douglasville Community Development Building Division takes plumbing permit applications through its BS&A online portal. City Hall is on Spring Street. Addresses outside city limits fall to Douglas County instead, so check which side of the line you're on. The plumber normally pulls the permit and calls for inspection before the trench is closed.
One more local note
Because WSA draws a clear line at the right-of-way, ask the plumber to note on the camera footage where the property line falls. If the worst damage sits right at that boundary, a call to WSA before the dig can save an argument later about whose pipe it is. For homes from the 1990s and 2000s, ask whether the original builder installed a cleanout near the foundation. If not, adding one during the replacement is inexpensive and makes future clearing and inspection much easier, especially on long runs out to the street, and it gives WSA or a plumber a clear access point if trouble returns.
Sewer Line Replacement questions in Douglasville
Where does my part of the sewer line end and the utility's part begin?
My mailing address names this city, but I live outside its limits. What changes?
Why would a fairly new house need its sewer line replaced?
Why does the plumber want a camera inspection before quoting?
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